Legal

Terms of Service

Electrify.co Pty Ltd (ABN to be confirmed) ('we', 'us', 'our') operates the NeverPayMore service at https://www.neverpaymore.com.au ('Service'). By accessing or using the Service you agree to these Terms of Service ('Terms'). If you do not agree, do not use the Service.


1. Beta status

The Service is currently in beta. This means:

  • Features, pricing, and functionality may change at any time without notice.
  • We do not guarantee any minimum uptime, availability, or performance level.
  • We may suspend or discontinue the Service at any time during beta without liability.
  • Data and account history may be reset or lost during the beta period. We will try to give reasonable notice where possible.

2. Eligibility

You must be at least 18 years old and a resident of Australia to use the Service. By using the Service you represent that you meet these requirements.


3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorised access at admin@neverpaymore.com.au.


4. Subscription and fees

Phase 1 subscription ($49/year) is not yet active. The Service is free to use during beta. When a paid tier is introduced we will give you at least 14 days' notice and the opportunity to opt out before any charge is applied.


5. Savings estimates and no financial advice

Savings figures displayed by the Service are estimates only. They are based on publicly available data (including AER market reports and academic research) and do not take into account your specific usage profile, tariff structure, solar export, controlled load, time-of-use pricing, EV charging, or any other individual circumstances.

Nothing on NeverPayMore constitutes personal financial advice within the meaning of the Corporations Act 2001 (Cth) or otherwise. You should conduct your own enquiries and, if appropriate, seek independent advice before switching electricity plans or making any financial decision.


6. Your content

When you upload electricity bill files or other documents, you grant us a limited, non-exclusive licence to process that content solely for the purpose of providing the Service to you. We will handle your content in accordance with our Privacy Policy.

You warrant that you have the right to upload any content you provide and that doing so does not infringe any third-party rights.


7. Acceptable use

You must not:

  • Use the Service for any unlawful purpose or in breach of any applicable law or regulation.
  • Attempt to reverse engineer, scrape, or systematically extract data from the Service.
  • Upload content that is misleading, defamatory, or infringes third-party intellectual property rights.
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure.

8. Intellectual property

All content, trademarks, software, and materials provided by us through the Service are owned by or licensed to Electrify.co Pty Ltd. Nothing in these Terms grants you any right in our intellectual property except the limited right to use the Service as permitted here.


9. Disclaimers and limitation of liability

To the maximum extent permitted by law:

  • The Service is provided 'as is' and 'as available' without any warranty, express or implied.
  • We exclude all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Service.
  • Our total aggregate liability to you for any claim arising out of or in connection with these Terms or the Service will not exceed AUD $100 or the total fees you have paid us in the 12 months preceding the claim, whichever is greater.

10. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, that cannot lawfully be excluded or limited. Where the ACL applies, our liability is limited (to the extent permitted) to resupplying the services or paying the cost of having the services resupplied.


11. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms or for any other reason during the beta period. Upon termination, your right to use the Service ceases immediately.


12. Changes to these Terms

We may update these Terms at any time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms.


13. Governing law

These Terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of New South Wales.


14. Contact

Questions about these Terms? Contact us at admin@neverpaymore.com.au.